Remote Support

Gold Rush Technology use TeamViewer to remotely access your system easily and securely when you need help.

If you need some help, call us on 1300 737 907. You will be asked to download the Remote Support Client.

Follow the instructions below:

 

 

Step 1.

Click on the button to download Team viewer.

     
 

Step 2.

Select "Save".

     
 

Step 3.

Save the file to your desktop.

     
 

Step 4.

Open the Icon on your desktop.

     
 

Step 5.

Select "Run".

     
 

Step 6.

A window will open with an ID number and Password.

You will need to tell your Gold Rush Technology Support Representative your ID to complete the connection.

 

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Office Hours

Australia:
Call 1300 737 907 or 03 9438 6699
8.30am to 4.30pm Australian Eastern Time
New Zealand:
Call 09 816 9563
10:30am to 6:30pm
After hours by appointment.

Email Us

To create a ticket in our customer service system, please email us.